Terms of Service

2. Description of Service

OutreachClaw is an AI-orchestrated B2B/B2C outreach platform. We provide tools for lead discovery, message personalization, multi-channel delivery (email, Telegram, WhatsApp, LinkedIn, etc.), and related analytics. We host the OpenClaw AI gateway and infrastructure so you can run campaigns without installing or operating that software yourself.

3. Account and Registration

You must provide accurate registration information and keep your account secure. You are responsible for all activity under your account. You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service.

4. Subscription and Billing

Paid plans are billed in advance (e.g. monthly or annually) via our payment provider. Fees are non-refundable except as required by law or as stated in our refund policy. We may change fees on reasonable notice; continued use after the change constitutes acceptance. Free trials are offered at our discretion and may end automatically; you may be required to add a payment method to continue.

5. Acceptable Use

You agree to use the Service only in compliance with these Terms and all applicable laws and platform policies. You must not:

• Send spam, unsolicited bulk messages, or messages that violate CAN-SPAM, GDPR, TCPA, or similar laws.
• Use the Service to harass, defame, or harm others, or to send illegal or fraudulent content.
• Reverse-engineer, resell, or sublicense the Service beyond your permitted use.
• Attempt to gain unauthorized access to our systems or other users’ accounts or data.

You are responsible for obtaining any consent or lawful basis required for your outreach (e.g. under GDPR). We may suspend or terminate accounts that we reasonably believe violate these Terms.

6. Intellectual Property

We own or license the Service, its design, and our trademarks. We grant you a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes during your subscription. You retain ownership of your content (e.g. campaign data, messages); you grant us the rights necessary to operate the Service (e.g. to store, process, and display your content).

7. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT GUARANTEE UPTIME, ACCURACY OF AI OUTPUT, OR DELIVERABILITY OF MESSAGES. YOU USE THE SERVICE AT YOUR OWN RISK.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUTREACHCLAW AND ITS AFFILIATES, OFFICERS, AND EMPLOYEES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIMS RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE (OR ONE HUNDRED US DOLLARS IF GREATER).

9. Indemnity

You agree to indemnify and hold harmless OutreachClaw and its affiliates from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from your use of the Service, your content, or your violation of these Terms or applicable law.

10. Termination

You may cancel your account at any time. We may suspend or terminate your access for breach of these Terms or for any other reason with notice where practicable. On termination, your right to use the Service ends. We may retain your data for a limited period as described in our Privacy Policy or as required by law.

11. Governing Law and Disputes

These Terms are governed by the laws of the jurisdiction in which OutreachClaw operates (without regard to conflict of laws). Any dispute shall be resolved in the courts of that jurisdiction, or by binding arbitration if we agree in writing. You waive any right to participate in class actions.

12. Changes

We may update these Terms from time to time. We will post the updated Terms and update the “Last updated” date. Material changes may be communicated by email or in-product notice. Continued use of the Service after the effective date of changes constitutes acceptance. If you do not agree, you must stop using the Service.

13. Contact

Questions about these Terms? Contact us at the support or legal contact provided on our website or in your account settings.